Fix “The User Trying To Submit Review Is Opted Out”
Have you ever encountered this frustrating message while trying to leave a review on Walmart’s website? You’re not alone. This error message can be confusing, especially if you’re certain you haven’t opted out of leaving reviews. Let’s delve into the reasons behind this message and explore solutions to get your review posted.
Understanding Walmart’s Feedback System
Cliqly automates email campaigns for Walmart, requesting customer reviews. These emails might contain incentives like sweepstakes entries or discount coupons. Cliqly’s success hinges on encouraging genuine customer feedback to enhance product perception and improve sales.
Cliqly’s Email Marketing Strategies and Success
Cliqly manages Walmart’s email marketing efforts, including review request emails. These emails often trigger the “opted out” error if you’ve previously unsubscribed from unrelated Walmart marketing communications.
The Role of Google Local Guides
Google Local Guides are a community of enthusiastic reviewers who contribute detailed reviews on Google Maps. Businesses, including Walmart, benefit from these reviews, as they influence customer purchasing decisions.
Unlocking Google Local Guides: Roles, Rewards, and Impact
Becoming a Google Local Guide is free and straightforward. The program rewards active reviewers with points, badges, and early access to Google features. These rewards incentivize high-quality reviews that can significantly impact a business’s online reputation.
Troubleshooting the “The User Trying to Submit Review is Opted Out” Error
There are a few potential reasons why you might encounter this error message:
- Review Submitted Through Cliqly Email: If you received a review request email from Cliqly, it’s possible you’ve already submitted a review for that specific product through that email. Walmart might prevent duplicate submissions from the same source.
- Opted Out of Google Local Guides Reviews: In your Google account settings, you might have inadvertently opted out of leaving reviews as a Google Local Guide. This would prevent reviews submitted through Google Maps from appearing on Walmart’s website.
- Technical Glitch: While less common, the error message could be a temporary technical issue on Walmart’s platform.
Solutions:
- Check for Duplicate Submissions: If you received a review request email, recall if you’ve already submitted a review through that email. If so, you won’t be able to submit another one.
- Verify Google Local Guides Settings: Access your Google account settings and navigate to the Google Local Guides section. Ensure you haven’t opted out of leaving reviews.
- Contact Walmart Customer Support: If the above solutions don’t work, consider contacting Walmart’s customer support. They can investigate the issue and provide further assistance.
The Impact of Walmart’s Feedback System on Businesses and Users
Walmart’s feedback system plays a crucial role for both businesses and users:
- Insights from the Community: Customer reviews provide valuable insights into product quality, customer service experiences, and overall satisfaction. Businesses can leverage this information to improve offerings and address customer concerns.
- How Google Uses Reviews to Understand Your Business: Reviews from Google Local Guides contribute to a business’s Google My Business profile. Google analyzes these reviews to understand the business better, influencing search rankings and user visibility.
- Why Help Articles/Videos Are No Longer Useful to Users: In today’s digital age, users rely heavily on real-world experiences from other customers. Reviews offer a more authentic perspective compared to traditional help articles or promotional videos.
Understanding the reasons behind the “The User Trying to Submit Review is Opted Out” error can help you overcome this hurdle and contribute your valuable feedback to the Walmart community.
